ISP Services

Cogilent Solutions brings to its clients a wide experience of managing mission critical Internet Servers. Our highly specialized and trained team can handle any system load with minimum of concern. From designing and setting up an ISP to managing its servers and routers, we can do it all.

Our experience has helped ISPs improve their services. Our highly experienced technical staff has provided optimum solutions at cost effective prices to our customers.

Call Center Services

Due to advancement of Internet technology and reduction of tariff for Internet access in Pakistan, Call centers are now becoming a reality. Using state of the art technologies coupled with experienced professionals, Cogilent Solutions is able to provide complete turnkey solutions to its customers. From the design of center, to the installation and setup of the equipment, to the training of technical staff, Cogilent Solutions is able to assist the client all the way through the cycle.

LAN Design, Maintenance & Audit

Cogilent Solutions engineers are helping large organizations better manage their Local Area Networks. A lot of companies have established their networks that can be optimized without needing to go through costly upgrades. Cogilent Solutions has a successful track record of providing LAN audit and design services. Be it a problem with the mail server setup or access of Internet for a custom designed application. Be it security issues or VPN. We have a solution to solve your problems.

Disaster Recovery

In today’s volatile world, Disaster Recovery has become a reality rather than a concept for Hollywood movies. The crash of a computer system due catastrophe like terrorism, Fire, lightening, electric malfunction or even hardware failure can cause millions (even billions) of dollars of losses to the company. In certain cases, it has even cost irreparable damage to customer service and loss of information that cannot be collected again.

If there is no disaster recovery plan implemented, then it is a catastrophe waiting to happen. Our consultants have diversified experience of managing large networks and understand the need for Disaster Recovery. We work closely with the client to demonstrate how critical is planning, preparation and performance during a crisis.

We recommend getting a disaster recovery audit performed on a regular basis to make sure that a workable system is in place.

Remote-Administration Services

Cogilent Solutions provides 24-Hour remote location technical and remote administration for network & systems support to its clients. In this mode, the Cogilent Solutions is able to manage multiple servers in various offices from a centralized location. Using high-speed Internet access, through a secure VPN connection, our technical experts can remotely manage any system from one central location thereby reducing the need to have onsite staff.

The availability of high-speed Internet access coupled with state of the art encryption technologies (VPN etc) has made it possible for companies around the globe to outsource system and network administration to offshore companies. Thereby, reducing the costs of managing machines by hiring full time on site staff. The remote administration houses can provide the same support and service at a fraction of the cost. Cogilent Solutions experts have the capability and expertise to do so from Pakistan.

Support Services

If your company does not have a huge budget to support systems or networks, Cogilent Solutions can help. Our highly trained and technically sound experts can provide you round the clock support. We believe in quality of service and complete satisfaction of our client. We specialize in providing

On-Site Support Services

In the "On-Site Support Services," Cogilent Solutions technical experts are placed at the client’s premises. These specialists work on:

i. Full Time placement at the client’s premises. They report to the client and support their network on a full time basis. However, they draw salary from Cogilent Solutions.
ii. Part Time: The consultant will spend a fixed number of hours in a week or month at the client premises to assist and support their network.
iii. On Call Service: The consultant is made available when needed by the client on hourly basis.
iv. Telephonic Support: Cogilent Solutions consultant can also provide telephonic helpline to its customers.

Systems & Networks Supported

Our technical team has years of experience supporting the following equipment and hardware/software.